Health Communication Manager

Posting ID : A1068545179
Date Posted : 2015-08-19
Category : Business Mgmt

This Is Us
CommunicateHealth is a mission-based consulting company that helps public and private sector organizations simplify health information. We design healthcare services, personal health tools, public health and emergency communications, and innovative interactive media. We employ a talented team of plain language writers, designers, developers, researchers, and usability specialists dedicated to creating health information and services that are attractive and easy to use. We're committed to making a difference in the world and in the lives of our employees. Check us out at

This Is You
You are an experienced health communicator with a proven interest in message and product development. You are able to synthesize audience research, health education and behavior change theories, and plain language writing to create meaningful, accessible, and actionable communication tools for clients and consumers. You enjoy working independently and collaboratively, have experience giving and receiving feedback and have outstanding organization skills and attention to detail. You are passionate about making health information easier to understand and use.

Lead the development of a communication product with a multi-disciplinary team and ensure products are delivered on time and in budget
Keep project teams and clients focused by advocating for end users and their goals
Develop product requirements and specifications and adjust as necessary based on client feedback and user research findings and recommendations
Develop research protocols including screeners and moderator's guides
Conduct formative research with consumers and professionals
Lead and integrate user research studies into message and product development
oWork with research staff to communicate findings and recommendations to internal team (writers, designers, and developers)
oWrite clear, concise reports (from top-level summaries to detailed technical reports) for delivery to clients
Research a variety of health- and wellness-related topics and distill the most relevant actions and recommendations
Gather and review feedback on content from editors, usability professionals, and subject matter experts, and revise content appropriately
Work with design, content, and usability staff on information architecture, content strategy, and content layout
Oversee and inform post-production quality control (QC) processes
Act as a connector across project teams, to integrate project-level lessons learned across the organization

Required Qualifications
Masters degree in communication, public health, or other related social science
Minimum 3 years professional public health education, health communication, and/or communication research experience
Demonstrated effectiveness in a project management role, with an ability to establish and document processes
Experience implementing health education theories and principles and user-centered design methods when developing content or tools for the web and print
Experience in conducting user or audience research
Experience providing high level editing and writing with limited supervision

Preferred Qualifications
Experience developing materials for audiences with limited (health) literacy skills
Experience managing project or program budgets
Familiar with federal plain language guidelines and best practices
Experience working with graphic designers and web developers
Supervisory experience
Experience translating technical/medical information into plain language
Familiar with IRB, Office of Management and Budget Paperwork Reduction Act, and nuances of research clearance processes

Please send cover letter, resume, 2 writing or portfolio samples, and 3 references to by August 28th, 2015.

This is for a full-time salaried position. We offer highly competitive salaries and full benefits.

CommunicateHealth is committed to workplace diversity and providing equal employment opportunities for all qualified applicants and employees.

As federal contractors, we are required to ask applicants to submit a voluntary Demographics form, at No personnel selections are made based on this information.

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