Posting ID : A1068540298
Date Posted : 2015-08-19
Category : Customer Service
We are currently looking for Customer Service individuals for the Open enrollment season. Looking for English and bilingual individuals with call center and sales experience. May have the opportunity to obtain a 2-15 license paid for.JOb Description:
- Receive inbound calls from customers identifying plan changes or new plan selections and assisting them with front end requirements and transfer to the appropriate area.
- Follow a system prompted script
- Make outbound calls as needed to customers in refernce to plan selection or retention efforts
- Input information into CRM system
-Establish rapport with potential customers utilizing excellent customer service skills.
- Proper utilization of tools and disposition of calls in BlueDirect CRM system.
- Follow adherence to schedule guidelines.
To apply or to learn more, visit us at www.aerotek.com. Aerotek is an equal opportunity employer.