Call Center Representative

Posting ID : A1068537051
Date Posted : 2015-08-19
Category : Admin Office

Mueller Reports has been a national insurance services provider since 1980. The company is recognized by top insurance carriers for providing industry leading quality, customer service and technology. Mueller Reports takes pride in recruiting and training motivated individuals for either full or part time careers in the insurance data collection industry.

With a force of remote Field Representatives across all 50 states, Mueller reports completes reports for many of the national insurance providers. They hire our services in order to complete routine underwriting reports in a timely, efficient manner. Our Tonawanda, NY headquarters currently staffs employees in various departments, including Quality Assurance, Customer Service, Training, Telephone Services, Field Services, Sales, Marketing, and Information Technology.

We are hiring for a Part Time Telephone Services Interviewer to conduct over the phone insurance policy reviews in a courteous and professional manner.

Mueller services offers a casual work environment. NO SALES OR COLLECTIONS INVOLVED.

Responsibilities:
Conduct phone interviews to update insurance information with policyholders, by taking inbound and placing outbound calls.
Enter data into computer while speaking on the phone.
Bilingual (Spanish) is a plus
This position is approximately 25 to 30 hours per week. We are looking for someone who would be available to work during the following hours. 12PM (Noon) to 12 AM (Midnight) Monday to Thursday, Friday from 12PM (Noon) to 9PM and Saturdays 10AM to 6PM with flexibility.

Qualifications:
Excellent written and verbal communication skills
Above average organizational skills
Superior computer skills -- MS Windows and the Internet
Good typing skills
Self-motivated and able to take initiative
Pleasant on the phone
Follows instructions
Multi-tasker

Please apply using the following link :

https://careers-mueller-inc.icims.com/jobs/2210/call-center-representative/job


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