Sales Supervisor - Coal Mine Retail Store

Posting ID : A1068536622
Date Posted : 2015-08-19
Category : Retail Wholesale

We are Goodwill Denver -- we translate the good in the local community to programs and resources that change lives. While you might know us through our Denver thrift stores, we're more than just a place for great deals -- we have programs that improve our community and inspire hope, one person at a time.

Goodwill's retail division is comprised of a network of 30+ retail and outlet stores throughout metro Denver and northern Colorado. Profits from these retail stores, as well as donor contributions, fund Goodwill's highly successful programs in workforce development. We help people find the tools to succeed at work and in life.

Employee Benefits Available: Health, dental, life insurance, as well as short-term disability, vacation, holiday, personal time, sick leave and 403b retirement plan.

General Description of Position
The Goodwill Industries of Denver (GID) Sales Supervisor is a vital part of achieving Goodwill's mission.

The Sales Supervisor is a high energy, positive team focused member who directs the flow of service in the store and acts as the Manager on duty if the Sales Manager or Assistant Administrative Manager is not available.

The Sales Supervisor partners closely with the production/donation staff and works side by side with front of the store staff to ensure quality and quantity of merchandise for the sales floor in a timely manner. The Sales Supervisor handles customer needs, makes certain of a safe work environment, trains and assists other store staff with their tasks assuring that they are performing their job well.

The Sales Supervisor will display initiative, effort and commitment to carrying out GID's mission; inspires, motivates and guides others towards goal and acts in a proactive achievement-oriented manner.

The position serves as a champion and model of GID's values -- "FACE IT" which incorporates fun, accountability, collaboration, empowerment, innovation and transparency in all that we do.

To perform the job successfully, an individual should demonstrate the following competencies: Ethics and values, customer service, productive work habits, excellent communication and ability to clearly and effectively train staff.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience
High school diploma or GED and a minimum of 6 months experience in a retail or related setting.

Essential Duties and Responsibilities

Contributes to the success of the store in exceeding the sales, revenues and other goals.
Works closely with all store management to ensure quality and quantity of merchandise and displays for the sales floor.
Continually displays excellent salesmanship and customer service as well as service recovery when needed.
Makes store decisions under the direction of store management.
Trains employees to provide a high level of salesmanship, and on their duties, expectations and safety.
Uses effective written and verbal communication. Uses positive interpersonal skills treating everyone with dignity and respect. Ensures staff is treated in a fair and equitable manner.
Manages Customer Loyalty programs.
Ensures cleanliness of the store and ensures the housekeeping standards are met.
Closes store according to established procedures.
Enforces check and credit card policy, store security procedures and all store and company policies and procedures.
Gives refunds and discounts per retail store policy.
Makes bank deposits according to established procedures.
Follows all policies and procedures.
Works flexible schedules, weekends, evenings, holidays and overtime as required.
Other duties as assigned.

To be considered for this position you must submit your online application at
Also, please visit our Coal Mine location at 6710 S. Pierce Littleton, CO 80128 and ask for Priscilla Hunt.

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