Walser Chrysler - Service Admin

Posting ID : A1068534137
Date Posted : 2015-08-19
Category : Admin Office

Walser Chrysler is looking for a Service Admin to join their team! Do you have administrative experience and interested in getting into the automotive industry? Apply today!

Foster relationships with customers who need major repairs, warranty recall, or diagnostic (II) service to vehicles and ensure their needs are met
Ensure documentation and RO placement
Open, Modify and Close repair orders
Reference all VIN numbers in the MFG's system to check for recalls or campaigns
Ensure all customer and vehicle information is accurate and updated in CDK
Ensure all documentation on the repair order and final invoice accurately reflect the services performed, and recommended including:
Work with teammates to ensure customer receives the best possible experience
Embrace and exhibit CORE values
All other duties, tasks and/or projects as assigned

Minimum Requirements:
Must have above zone CSI and be up to date in Compl and all internal manufacturer trainings
Must have excellent phone and computer skills
Must have a friendly up-beat attitude and be a team player
Must have a professional attitude and appearance
Must have a strong customer service mentality
Ability to drive manual transmission vehicles strongly preferred
Must have a valid driver's license with an acceptable driving record

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