Customer Service/Admin

Posting ID : A1068534121
Date Posted : 2015-08-19
Category : Admin Office

Locally owned Lakeville manufacturing company is seeking a detail-oriented, self-motivated Sales Administrator. Under limited supervision, the Sales Administrator is responsible for coordinating customer requirements from order entry through shipping. This position interfaces with customers and all internal departments concerning availability and delivery, acts as the focal point for all customer data.
Processes customer sales orders according to the Order Processing Work Instructions.
Communicates with customers as required via phone, email, mail, or through customer portals (i.e., order taking, delivery status, etc.).
Maintains current customer data. Monitors customer accounts for irregularities and discrepancies and resolve as needed.
Generates Accounts Receivable invoices on a daily basis.
Transmit customer invoices and related records thru EDI and other means
Verify, monitor and correct freight on invoicing; invoice promptly as needed
Verify, monitor and correct sales tax on invoicing
Prepares documents for returned goods to vendors.
Interfaces with all departments to ensure customer support.
Ensures processes/procedures conform to our quality system.
Generate/prepare various reports within specific deadlines and review for accuracy.
Assists with projects as needed.
Serve as backup to Document Coordinator /Marketing Admin.
Basic understanding of business systems.
Strong verbal and written communication skills
1-3 years of sales administration, general office, or accounts receivable experience preferably in a manufacturing environment.
Intermediate knowledge of Excel, Word, 10 key, email and web
Ability to react quickly to change.
Excellent problem solving abilities.
This is a full-time position Monday-Friday 8:30-5:00, which includes a benefit package and casual work environment.
Compensation will depend on qualification

Interested candidates should apply online at: Complete and submit application, resume, salary requirements, and available start date.

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