Posting ID : A1068533896
Date Posted : 2015-08-19
Category : Admin Office
Reviewing files for adherence to underwriting standards and ensuring completeness of submission. Contacts borrower and/or mortgage broker to collect necessary documentation and act as a liaison between origination staff, underwriters, and customers.
Track key dates of transaction. Maintain customer contact to ensure follow-up of loan application. Manage client and referral partner databases. Answer customer inquiries relating to locked status, and loan application status to ensure quality customer service. Resolve file problems, bottlenecks and qualifying issues throughout production and underwriting process. Provide administrative support in the collection and preparation of submitting loan application with supporting documentation to processing. Coordinate, create, track and distribute marketing materials. Perform any other reasonable duties required by Mortgage Company or Managing Loan Officer to be performed by Loan Officer Assistant.