Retail Mgt or Asst Mgr Position

Posting ID : A1068533229
Date Posted : 2015-08-19
Category : Resumes Job Wanted

Jerry Sampsel

817 Southern Charm Dr
Wilmington, NC 28412
Cell:
E-Mail: upon request

Professional Summary

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Expert retail sales professional offering [Number] years experience in retail customer service and retail management. Focused on exceeding sales goals. Over 30 years mgt.

Skills

Customer-oriented
Active listening skills
Credit card transactions
Consistently meets sales goals
Retail sales
Computer literate
POS systems knowledge
Upselling techniques
Merchandising
Stocking
Skilled problem solver
Shipment processing
Personable
Motivated team player
Employee relations
Natural leader

Work History

July 2015 to Current
Variety Wholesale Carolina Beach, NC
Key Holdar

Operated a cash register for cash, check and credit card transactions with [Number]% accuracy.
Stocked and replenished merchandise according to store merchandising layouts.
Priced merchandise, stocked shelves and took inventory of supplies.
Cleaned and organized the store, including the checkout desk and displays.
Alerted customers to upcoming sales events and promotions.
Identified potential shoplifters and alerted management.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Welcomed customers into the store and helped them locate items.
Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Verified that all customers received receipts for their purchases.
Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
Followed merchandising guidelines to present visually appealing displays.
Mentored new sales associates to contribute to the store's positive culture.
Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
Communicated clear expectations and goals to each team member.
Actively pursued personal learning and development opportunities.
Strategically scheduled team members to maintain optimal staffing levels at all times.
Supervised and directed all merchandise and shipment processing.
Answered customer telephone calls promptly and in an appropriate manner.
Determined customer needs by asking relevant questions and listening actively to the responses.
Preserved a perfect attendance record for [Number] months.
Maintained established merchandising standards, including window, sales floor and promotional displays.

April 2015
Dollar General Vass, NC
Lead Key

Preserved a perfect attendance record for [Number] months.
Maintained established merchandising standards, including window, sales floor and promotional displays.
Determined customer needs by asking relevant questions and listening actively to the responses.
Answered customer telephone calls promptly and in an appropriate manner.
Supervised and directed all merchandise and shipment processing.
Actively pursued personal learning and development opportunities.
Worked with the management team to implement the proper division of responsibilities.
Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Mentored new sales associates to contribute to the store's positive culture.
Followed merchandising guidelines to present visually appealing displays.
Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Followed up with over [Number] customers each week to verify that they were satisfied with purchases.
Welcomed customers into the store and helped them locate items.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Identified potential shoplifters and alerted management.
Alerted customers to upcoming sales events and promotions.
Priced merchandise, stocked shelves and took inventory of supplies.
Stocked and replenished merchandise according to store merchandising layouts.
Operated a cash register for cash, check and credit card transactions with [Number]% accuracy.

Education

1976 Fairless Navarre, OH
High School Diploma

Accomplishments


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