Customer Service/ Collections Opportunities

Posting ID : A1068531932
Date Posted : 2015-08-19
Category : Customer Service


Remedy Intelligent Staffing is looking to hire an experienced, self-motivated Customer Service Representative and Collections Representative with excellent customer service skills.

If you are a positive, independent, organized person with great phone skills, this could be the job for you!

This is an exciting opportunity to work for a local company! Whether you're looking for a new career, or just to hone your skills, apply with Remedy Intelligent Staffing today!

Job Description:
Serves customers by providing product and service information. Resolves product and service problems and recommends products or services to potential customers.

Job Duties May Include:
- At least 2 years of experience in a call center and collection environment.
- Attracting potential customers by answering product and service questions; suggesting information about other products and services.
- Opening customer accounts by recording account information.
- Maintaining customer records by updating account information.
- Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Recommending potential products or services to management by collecting customer information and analyzing customer needs.
- Preparing product or service reports by collecting and analyzing customer information.
- Handling in-bound and out-bound calls.
- Contributing to team effort by accomplishing related results as needed.

Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-Tasking, Sales.

Please Replay with an Updated Resume ASAP.

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