Posting ID : A1068531249
Date Posted : 2015-08-19
Category : Skilled Trades Artisan
Borrego Solar Systems, Inc., a leading national engineering, financing, design, construction, operation and maintenance firm concerntrating on the development of solar energy systems for the commercial, utility, and public sectors, seeks an experienced Solar Technician for our New England Operations & Maintenance Department. Due to the location of work sites, this individual will ideally reside near the Worcester area.
Teamwork, integrity, a passion for sustainable energy and for generating change is what drives our company's success. We are seeking highly articulate, motivated, well organized individuals with a focus on continuous improvement to exceed expectations.
To apply, please visit http://borregosolar.com/commercial-solar-energy-systems-company/careers/new-england/solar-technician/
There are three primary functions of this position:
-Perform electrical preventative maintenance procedures on solar power plants. (55%)
-Respond to reactive service issues at Borrego managed solar power plants to troubleshoot and resolve problems. (30%)
-Document and report on your preventative maintenance visits and service calls. (15%)
The solar technician will work with the regional O&M manager, the director of O&M, and the O&M data asset manager to reduce plant downtime, improve system performance through preventative measures, and increase Borrego customer satisfaction through quality service and professional behavior.
The job is located in Massachusetts with occasional travel to other regions in the Northeast to perform preventative maintenance and respond to escalated service calls. Travel is anticipated at 20-30 business days a year.
Position responsibilities will include but not be limited to:
-Performing preventative maintenance on up to 100mW of solar power.
-Responding to and resolving customer warranty problems
-Performing troubleshooting and remediation measures on site to increase plant uptime
-Interfacing with SCADA/DAS system to understand communication problems on site
-Interfacing with Power components (Inverter, CBSS, Recombiner, Combiner box, PV module) to solve production problems.
-Input detailed case and maintenance data into CRM
-Primary client touch point and responsible for client expectation management
-Communicating trends in troubleshooting and maintenance to the O&M department to improve processes
-Passion for electrical power systems and keeping them operational
-Managing Labor sources to process remediation and insurance claim projects
-Minimum of 5 years electrical construction or electrical maintenance.
-Minimum of 2 years Solar electrical construction or Solar electrical maintenance
-MA Journeyman or Master electrical license
-NABCEP certification or other component specific solar certifications
-Basic understanding of case management systems and ability to log detailed case and maintenance data
-Basic understanding of how to interface with and understand various communication devices that operate under the TCP and Modbus protocols
-Ability to use many resources (Borrego, Manufacturer, Subcontractor) to understand and solve problems in the quickest and most efficient way possible
-Advanced electrical troubleshooting skills including AC/DC ground faults, asset communication issues, switch gear trips, and generic PV equipment failures.
-Willingness to work with O&M team and accept direction when resolving service issues and maintenance requirements
-Advanced customer experience skills. Ability to make the customer comfortable and included in the process of maintaining and servicing their solar power plant
-Computer skills. O&M solar technician will need basic computer skills to operate quickly and efficiently with manufacturer's utility programs, Microsoft Office, Adobe Acrobat, DWG viewer, and various DAS platforms.
-Teamwork -- ability to work with a team of O&M professionals to solve problems quickly and efficiently
-Ability to read, understand electrical, civil, and structural plans
-Problem solving and implementing site-specific procedures to increase plant uptime
-Analytical -- Must be able to analyze problem scenarios and make quick intelligent decisions
-Understanding of logistics and operations in a service environment.
-Strong understanding of the NEC Code and the ability to reference the code as required
-Experience managing schedules to ensure maintenance is done on time and on budget
-Proficiency on a PC computer with basic hardware, software, and networking abilities
-Positive 'can-do' attitude
Borrego Solar's approach to compensating our employees is unique and progressive. We offer a workplace that is casual, upbeat and hard working. We strive for quality workmanship and place a large emphasis on customer satisfaction and education. We promote from within and are looking for career minded individuals, looking to advance in the growing photovoltaic industry. We offer great pay commensurate with experience along with excellent benefits including:
-Competitive base salary
-Comprehensive benefit options
-Self managed flexible work schedules and time off policies
-401(k) plan with company match and immediate vesting