Posting ID : A1068531105
Date Posted : 2015-08-19
Category : Customer Service
A manufacturing company is searching a client assistance rep. The customer service representative will interact with clients to provide information in response to queries regarding status of finished part and to handle and solve client requests.
- Receives clients' requests by phone.
- Gets status of job orders through plant supervisor and shipping team.
- Resolves client questions regarding orders, receives orders as needed.
- Maintains liaison with other departments for order completion.