Customer Service Associate

Posting ID : A1068531105
Date Posted : 2015-08-19
Category : Customer Service

A manufacturing company is searching a client assistance rep. The customer service representative will interact with clients to provide information in response to queries regarding status of finished part and to handle and solve client requests.

Necessary functions:
- Receives clients' requests by phone.
- Gets status of job orders through plant supervisor and shipping team.
- Resolves client questions regarding orders, receives orders as needed.
- Maintains liaison with other departments for order completion.

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