Planet Fitness Now Hiring

Posting ID : A1068530333
Date Posted : 2015-08-19
Category : Salon Spa Fitness

Planet Fitness is now hiring for Full and Part-Time positions!!
Apply online at www.planetfitness.com/careers

WHAT'S THE JOB?

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

WHAT WILL YOU BE DOING?

Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate needed updates to member's accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Assist in maintaining the neatness and cleanliness of the club.

WHAT DOES IT TAKE?

Customer service background preferred.
Basic computer proficiency.
A passion for fitness and health.
Upbeat and positive attitude!
Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
High School diploma/GED equivalent required.
Continual standing and walking during shift- we never sit!
Continual talking in person or on the phone during shift.
Must be able to occasionally lift up to 50 lbs.

Apply online at www.planetfitness.com/careers


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