Posting ID : A1068529471
Date Posted : 2015-08-19
Category : Customer Service
The Spokesman-Review is seeking a full-time District Manager who is excited about working as part of a team to meet our Circulation Department's sales and service goals. If you are a person with strong communication skills who understands how to provide great customer service, then come contribute to our success and join our team!
Duties & Responsibilities
Manage a geographic area that is serviced by independent contractors who are responsible for providing proper and on time delivery of the newspaper to subscribers and Single Copy Outlets.
Promote sales of the newspaper to increase circulation.
Address customer complaints.
Recruit and ensure contract compliance for all independent contractors in an assigned area.
Develop and maintain relationships with contractors and subscribers.
Make courtesy phone calls to subscribers.
Experience & Job Requirements
Ability and willingness to work flexible days- from 2:00 a.m. to 11:00 a.m.
Must have own vehicle & proof of insurance
Maintain a good driving record
Possess excellent organization skills
Basic proficiency with the Microsoft Office Word and Excel (will be tested upon application)
Customer Service experience preferred (skills will be tested upon application)
Bilingual (Russian-English) a plus
Strong communication skills - both written and verbal
Working with contractors or at a newspaper, is a plus
We are the largest, most used and most trusted news and information provider in the Inland Northwest.
With over 130 years of commitment to community and four generations of family leadership, we continue our tradition of customer service and strong business ethics.
Over the years, our employees have a proven record of solid accomplishment. Together they have created a communications institution, respected and admired in Spokane, the Pacific Northwest and around the country.
Compensation & Benefits
Our compensation package includes salary of $556/week, and a full suite of benefits including a matching 401(k) and paid vacation. Please apply in person between 8:30 a.m. and 3:30 pm, at The Spokesman-Review Building, 999 W. Riverside Ave, Spokane. We are an Equal Opportunity Employer. Drug & background check required on those selected for hire. Position open until filled.