Posting ID : A1068528454
Date Posted : 2015-08-19
Category : Technical Support
Dr Cellphone is seeking experienced laptop computer technicians who must be able to diagnose and repair common problems with laptop computers. This includes cracked and broken LCD screens, Power DC jack ports, housing and hinge replacements, memory and hard drive upgrades, keyboard replacements and repair, liquid damage repair, and diagnosing and repairing software issues, including problems with the primary Operating systems if needed.
Applicant is required to assist customers in diagnostics and explain issues with their devices and provide solutions. Customer service skills are required as well.
Duties to include:
-Excellent customer service skills
-Ability to handle heavy phone traffic
-Daily communications with customers regarding their service orders
-Strong communication and organizational skills
-Computer and data entry knowledge
-Cash handling experience
-Ability to work in a fast paced environment
Experience with Apple, Sony Vaio, HP, Dell, Compaq and other major manufacturers is required.
Cell Phone Repair experience a plus!!
Pay depends on experience and the ability to demonstrate clean and flawless repairs. Full Time and part time positions available
Experienced Technicians will be given more consideration.
Interviews will be conducted THIS WEEK. Resumes are required along with references. Email resumes.
We are also looking for Cell Phone Repair Technicians and Customer Service Sales Representatives from all over the Houston Metroplex. All of our locations are hiring!