Desktop Support Specialist (6 mo. contract)

Posting ID : A1068527253
Date Posted : 2015-08-19
Category : Technical Support

Multi-state company seeks Desktop Support Technician to support the following:

Phone deployment (Project)

a. Setup up Iphone over wifi
b. Setup user account in Mobile Iron
c. Download and setup app on phone
d. Ship phone to end user with instructions

Desktop and laptop repairs

Computer Imaging and setup
a. Image Hard drive
b. Setup computer with corporate software and accounts
c. Add computer to Domain
Continue with documentation creation and revision

Ticket review and completion
a. Printer installs
b. Internet issues
c. Phone setups
d. Troubleshooting computer issues over phone

Use following applications to monitor environment and make recommendations
a. Intune
b. Mobile Iron
c. SCCM
d. Manage Engine
e. TeamViewer

*Bilingual (Spanish) is a MAJOR PLUS

Please respond with an updated resume


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