Posting ID : A1068526579
Date Posted : 2015-08-19
Category : Customer Service
Rite Rug is an 80 year old company that has rapidly expanded over the last several years, positioning us as the fourth largest retailer in the United States. In 2012 we were invited to Pittsburgh by a couple large new home builders who liked the work we did for them in other cities and wanted us to do their work here as well. Over the last year, we have grown quickly and we will be doing installations in over 1,000 houses this year. We have our office, warehouse, and showroom space on Freedom Road only a couple minutes from the intersection with Route 19 along with another showroom in Bridgeville.
As we continue to grow in the Pittsburgh market, we are looking for talented people to fill a couple of positions. Our company is extremely busy. Everything is fast paced and as a result, the people who succeed are those that are able to multitask and prioritize as things come across their desk. We have a training period that will vary based on how quickly someone new picks up on the job and our systems but each candidate should walk in with a decent grasp of technology. Here's what we are looking for currently:
Customer Service Representatives
The daily tasks include: scheduling jobs within our system, writing orders for repairs, calling homeowners and project managers to schedule jobs, and staying up to date on daily correspondence via email. Our system is proprietary so there will be a learning curve but anyone with an understanding of computers should be able to pick up on our system and begin troubleshooting things on their own.
This person is our eyes and ears in the field -- checking on houses as their being build and then during and after flooring installations. They check on quality and help work through issues on site as they develop (during construction and after occupancy). Some construction experience is a must with flooring experience begin a bonus. The candidate will also need a reliable vehicle.
Retail Sales People
We are currently looking to fill a couple spots. The first is in our Cranberry showroom. This person needs to be willing to not only wait on customers as they come in our doors, but also be prospect and bring in new clients. The second is to be a member of or mobile showroom sales team. We provide a vehicle stacked with samples to equip you to service customers while sitting at their dining room table. Both positions should have a minimum of 2 years flooring experience as well as sales experience.
If you are interested in either of these positions, please email me your resume with an explanation on why you believe you would be a good fit for Rite Rug Pittsburgh