Customer Service Dispatcher - 2nd and 3rd Shift

Posting ID : A1068526572
Date Posted : 2015-08-19
Category : Customer Service

Customer Service Dispatcher

Position Description

-Main point of contact when a customer has an alarm
-Determines whether an alarm is a fire, burg, etc. and follows correct procedure in contacting customer to determine if actual emergency exists
-If need be, contact police, EMS, or Fire Dept. and dispatch to correct location
-Receives a high volume of phone calls and may be required to direct individuals to other departments


-Must be computer literate
-Good phone skills and typing skills necessary
-Dispatching experience a plus
-Customer service skills helpful
-Must work well under pressure and/or emergency situations

2 Positions 3:00 PM - 11:00 PM
2 Position 11:00 PM - 7:00 AM

Must work weekends, with two consecutive days off during the week. (Always the same two days.)

$13.00/hr + DOE

Compensation and Benefits

Excellent paid training program
Medical, dental, and vision benefits after 90 Days

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