Customer Service & Sales Administration

Posting ID : A1068525150
Date Posted : 2015-08-19
Category : Customer Service

Teeccino Caffe, a natural foods company with the top selling brand in the coffee alternative category is searching for a health-oriented individual with good communication skills to join our customer communications and inside sales team.

Job responsibilities include both customer service and inside sales tasks. Because we're a small company, we need a person who can wear a number of hats and is able to perform competently on both daily routine tasks and special projects. You need to be able to pay attention to detail, have a pleasant phone personality, be organized with excellent follow-through and write well with good grammar. You'll need computer skills so you can assist the sales team in tasks on our sales account database.

If you are motivated by socially responsible values, are knowledgeable about a healthy lifestyle and want to be part of a growing company, this job will provide that opportunity.

Responsibilities will include:

- Answering incoming customer phone calls
- Processing website orders and answer website email inquiries
- Trouble shooting customer problems
- Responding to customer complaints and working with the production team to troubleshoot any quality issues
- Inputing information into the sales database
- Processing wholesale orders from sales database
- Managing office supplies and performing daily office tasks

Applicants MUST have experience in:

- Database order entry
- Microsoft Office especially excel
- Verbal, written, presentation communication skills
- MUST have an entrepreneurial spirit, be a highly motivated, self-starter with ability to multi-task
- Passion for health is part of our company culture. This position requires someone who likes to talk about health and learn about health issues.

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