Assistant Service Writer

Posting ID : A1068521875
Date Posted : 2015-08-19
Category : Skilled Trades Artisan

We are the fastest growing independent repair shop in Carson City and we have received the highest customer service ratings from AAA and independent customer surveys. We are looking for a talented individual for the new position of Assistant Service Writer.

This position is the air traffic controller of our business. It requires working with customers, technicians and outside vendors to ensure that vehicles and parts all move efficiently through our shop in a way that absolutely delights our customers.

You must be outgoing, personable, organized, and responsible. We cannot stress the organization requirement enough - you will be dealing with several customers and several things throughout a given day. We will train the right person for the position but our ideal candidate will have experience in the automotive industry (dealership, collision, mechanical repair shop, technician, car rental, or parts supply house). Applicants with automotive education or technician skills plus a customer service background may also be a good fit. Porters, parts department staff, detailers ready to move up? We'd love to talk to you!


? Greeting customers

? Answering phones

? Ordering parts

? Writing estimates

? Vehicle intake

? Scheduling service appointments

? Office administration duties

? Other duties as assigned including: move cars, run errands, greet guests, operate shuttle, stock supplies, general cleaning and maintenance of the shop, etc.


? Outstanding verbal and written communication skills in English.

? Outstanding computer Skills

? Outstanding phone skills

? Organized and responsible

? Experience providing high end customer service

? An outgoing personality

? Ability to multi-task and complete assigned tasks with limited supervision

? Valid Nevada driver's license with good driving record, and the ability to pass a drug screen and background check

? Ability to drive many types of vehicles, including vehicles with a manual transmission


? Health, life, and disability insurance

? Above average hourly wages

? Retirement plan with company match

? Paid vacation

? Paid holidays

? Professional work environment

? Advancement opportunities, we promote from within

? No weekend and night work

All inquiries are held in the strictest confidence.

Applicants interested in this position must provide a resume and a personal inquiry to this email, no exceptions. You must be able to show 6-12 months of previous continued employment and provide employment references. Thank you for your interest!

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