Posting ID : A1068520879
Date Posted : 2015-08-19
Category : Customer Service
Experienced SR. Loan Modification Processor - recent experience proffered
English / Spanish bilingual is a plus++
What do we do? We offer document preparation services.
*** Job Description:
Responsibilities will include reviewing, underwriting and submitting loan modification files to lenders.
*** Primary (Essential) Duties:
-Underwriting files to verify qualification
-Gathering documents from homeowners to prepare packet for submission to lenders
-Submitting full packets/documents to lender
-Following up with lenders throughout the process via phone calls, emails, and fax
-Updating our clients on a weekly basis
-Must be able to handle pipeline of 100+ files
-MUST be able to work with difficult clients
*** Required Skills, and/or Abilities:
-Knowledgeable and proficient with loan modification guidelines, including but not limited to: HAMP, MHA, In House programs, FHA,
-Knowledge of loan underwriting guidelines such as LTV & DTI
-MUST be proficient with minimum calculations as it pertains to loan modifications.
-Strong communication & customer services skills
-Ability to work as a team player
-Proficiency in all Microsoft Office products such as: Outlook, Word, Excel
-Exceptional customer service skills are a MUST!
-Extremely effective written and verbal communication skills
-Ability to multitask & excel in a fast-paced environment
-MUST be detail oriented
-Must be available to work full time during the normal business hours
-Willing to work overtime as necessary
* Microsoft Excel
* Microsoft Outlook
+++Bilingual (Spanish) is a PLUS!
This is a 1099 position.