Customer Service/Inside Sales Reps: Helmets/Cloth

Posting ID : A1068520516
Date Posted : 2015-08-19
Category : Customer Service

Date: 08/18/15, 1:00 PM PST
Reply to: drew

Flight Suits dba Gibson & Barnes manufactures flight and safety apparel and communication devices serving the EMS, law
enforcement, military and other aviation industries.

Seeking (M-F) f/t CS/Sales Representatives (flight helmets and cloth flight suits) with phone/email order processing, and
customer service experience. Must achieve monthly sales quota, complete detailed paperwork, handle busy call
volume, and have willingness to learn product line and inventory control system (MAS 500).

Responsibilities include:
Process in-bound customer orders via phone, email, and fax
Fulfill customer needs with thorough customer service in timely fashion
Send catalogs, introduction letters, sales quotations, and samples as requested
Educate customer regarding product details
Process returns
Provide order status to customers
Assist walk-in customers, as needed
Make outbound calls to maintain existing customer relationships

One year of customer service experience (1-yr business to business preferred)
Excellent verbal and detailed written communication skills with customers and coworkers
Working knowledge MS Office
Strong problem solving skills with ability self-initiate, follow-up and follow-through with customers calls and emails
Ability to work independently and as team member
Ability to handle multiple, concurrent assignments, effectively managing deadlines and priorities, accurately with detail
Must be confident, persistent, and accountable
Willingness to measure men and women for cloth suits
Good attendance and punctuality a must

Base wage, plus commission and benefits (medical, dental, vision, 401K, paid vacation/holidays)

Employment offers contingent on successful completion of drug screen + background. No calls, please. Email resume, cover and salary history: Attn: Drew via Craig's List Email

EEO/AA/Disability/Protected Veteran/E-Verify/Drug-Free Workplace Employer

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