Client Services/Product Specialist

Posting ID : A1068520513
Date Posted : 2015-08-19
Category : Customer Service


Handles customer inquiries via phone, email and live chat
Manages inbound retail sales and order entry
Processes orders
Processes returns
Acts as liaison among various departments regarding customer feedback and requests
Contacts customers regarding pending orders
May assist with Social Media research and postings


The ideal candidate possesses a strong knowledge and passion for a healthy lifestyle, superfoods, and a plant-based diet. This person is an excellent communicator and a problem solver, as well as being professional, friendly, organized, detail-oriented, computer-literate, and reliable. Experience in sales/customer service as well as office administration is required--and the ideal candidate can do it all with a smile! The skills to learn new systems and technologies, thrive in a fast-paced environment, and adapt to change are a must. We are looking for someone with the ability to effectively educate people about our superfoods; the idea is to help people improve their health and discover the benefits of our products. The ideal applicant is a go-getter with a positive attitude and a passion for the work we do. Occasional travel and event representation may be required as well.

It is our quest to find the most nutrient dense, raw, organic, Non-GMO superfoods on the planet. Our search to uncover ancient and modern healing knowledge lost to our society has taken us all over the world, from the tropical regions of South America to the high mountains of Tibet.

Our family-operated business is located in San Diego, where we prepare superfoods in our certified organic facility and package them for you with care. We are passionate about empowering our Sunfood family through education, from our superfood specialists on the phones, to our newsletters filled with the latest health information, to recipes made with love from our kitchen to yours.

Only resumes with Client Services/Product Specialist in the subject line will be considered.

We are an equal opportunity employer and we participate in E-Verify.

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