Customer Care for Mortgage

Posting ID : A1068519349
Date Posted : 2015-08-19
Category : Admin Office

Total of (12) available positions. Classes starting on 8/31/15.

12-9 Customer Care Loan Counselor earns $13.50 or $14.50 for bilingual in Spanish/English
10-7 shift earns $13/hr (Bilingual= $14/hr)
8-5 shift earns $12/hr or $13.50 if bilingual

Position Description - Loan Counselors work with customers who are struggling to make their mortgage payments in order to help them save their home. This includes inbound and outbound telephone contact with the customer. As a Loan Counselor, you will receive comprehensive communications and mortgage servicing training.

Some of the many reasons to join our team include:
o A minimum $250 incentive bonus paid monthly for the first 4 months of employment
o Generous incentive plan where our top performers earn an additional $750 to $1,000 per month
o Bilingual candidates fluent in Spanish and English earn an additional $1.00 per hour
o Competitive salaries and excellent benefits
o Classroom-style and on-the job training programs
o Business casual atmosphere
Position Requirements Competitive individuals possessing strong, assertive communication skills, good attendance, a positive attitude and a desire to help others typically succeed in this position. Preference will be given to candidates with call center and/or mortgage or loan counseling experience.

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