Client Service Coordinator

Posting ID : A1068518014
Date Posted : 2015-08-19
Category : Customer Service

VITAC, a subsidiary of Merrill Corporation, is the nation's leading provider of closed captioning services. VITAC is seeking Client Services Coordinators to support our Offline, Multi-language and Encoding clients.

Responsibilities
* Professionally Interact with internal and external clients via phone and e-mail to coordinate production details
* Receive incoming materials for captioning projects
* Track projects throughout captioning process by updating and maintaining scheduling database
* Create production reports
* Deliver end products to clients
* Digitize work materials

Required
* Excellent typing and computer skills, proficient in Windows and MS Office
* Exceptional interpersonal and organizational skills and customer service background
* Must be able to work static shift during afternoon/evening hours; be flexible to work some holidays and an occassional weekend

Preferred
* Knowledge of video equipment
* Data entry experience
* Bachelor's degree

Application Deadline: 09/12/2015
Apply online.

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