Posting ID : A1068517272
Date Posted : 2015-08-19
Category : Customer Service
American Key Supply is presently searching for a responsible, competent candidate to join our growing team as a full-time Customer Service Representative in our Henderson, Nevada location. Consultants and telecommuters will not be considered.
We are a relatively small, fast paced, rapidly growing importer/wholesaler of locksmith keys, tools, and supplies online. Our corporate office is located in Honolulu, Hawaii while our distribution center is located in Henderson, NV.
CUSTOMER SERVICE REPRESENTATIVE
Primary Duties & Responsibilities:
Gain product knowledge quickly and help to educate customers about products to facilitate sales
Process customer orders over the telephone and in person
Resolve customer complaints/dissatisfaction in a positive way
Promote product promotions and specials to customers
Interact/coordinate with other employees to help the sales and fulfillment process
Previous experience working directly with customers
Must be fluent and resourceful using email, surfing the Web, Microsoft Excel, etc. for various tasks throughout the day
Ability to multi-task while meeting deadlines
Ability to work in a fast-paced environment
Ability to work independently, without close supervision
Excellent verbal and written communication skills
Able to pass drug testing and a background check
Locksmithing or automotive knowledge a huge bonus!
Compensation is commensurate with experience.
To apply for this position, please review the job description & requirements above carefully and then email us your resume. Also, please include a cover letter that includes the following:
Confirmation that you are local and can work full-time from our Henderson, NV office
Your salary requirements
If you are currently working, why are you looking for new employment?