Posting ID : A1068515284
Date Posted : 2015-08-19
Category : Business Mgmt
Qualifications: Requires Associates degree in related IT field or Technical degree; 4 or more years' experience with documenting requirements and/or building test cases; or any combination of education and experience, which would provide an equivalent background. Bachelor's degree in related field preferred.
Background: Collaborates with Business and IT partners to facilitate and support the development of detailed scope statements and high level business requirements in support of proposal development for Remedy and EUA. Strong experience working with Project Manager and as PM in a matrix PMO environment.
Project Scope: Primary duties may include, but are not limited to: Builds and maintains strong relationships with Business and IT partners. Identifies opportunities to support business activities. Leads the high-level requirements development process. Supports elicitation/development of detailed business requirements for small- to medium-sized efforts. Partners with Account Managers collaborating on business opportunities and solutions. Supports development of customer strategy plans and technology solutions to meet business requirements. Anticipates and identifies customer needs and matches products and services to facilitate the fulfillment of those needs.
detailed business requirements
documentation of product and service solutions aligned to requirements
traceability matrix of business requirements to customer SOW requirements
Escalation of delta's or any new requirements to PMP and NGS management
Successful completion of deliverables within designated timeframe and of expected quality to ensure customer satisfaction.
Knowledge of BMC's Remedy and CA's Identity Manager and CA's Identity Governance.