Call Center Supervisor

Posting ID : A1068510715
Date Posted : 2015-08-19
Category : Customer Service

Our clients seeks a call center supervisor to:

*Assist manager with implementation of call center programs
*Assist with staff recruitments, hiring and training
*Make recommendations for customer experience improvement
*Coordinate staff scheduling, workloads and quality performance meetings

Qualified applicants must possess a minimum of:

*3 or more years of recent call center supervisory or lead experience
*a Bachelor degree or equivalent is preferred
*Strong interpersonal skills
*Proficient in using Excel


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