Posting ID : A1068510687
Date Posted : 2015-08-19
Category : Salon Spa Fitness
THE STUDIO (MDR) CONCIERGE ($10-$12 per hour)
The Studio (MDR), a leading health and fitness destination located in Marina del Rey, seeks enthusiastic and dedicated concierge staff who will help drive our growing brand by sustaining our excellent client experience through exceptional customer service and performance.
The Concierge is responsible for multiple weekly shifts based on availability. As a Studio (MDR) Concierge, you are a key contributor to conveying our luxury brand to new and existing clients. We are seeking exceptional candidates who are very highly reliable and invested in this brand.
Candidates must possess a strong customer service etiquette, pleasant phone manner, confident decision making, and the ability to multi task with minimal supervision. A professional demeanor and appearance is essential.
ESSENTIAL DUTIES INCLUDE:
*Greet and assist our clients before, during, and after class sessions
*Outgoing and engaging customer service reflective of the (MDR) brand
*Monitor class rosters for accuracy
*Fulfill client scheduling requests via phone/email in a timely manner
*Promote retail and membership sales
*Maintain the cleanliness and preparedness of the studio
Familiarity with Mindbody software is a plus but not required.
An essential requirement of this position is reliability. Those juggling multiple priorities are reminded that we are seeking reliable, invested, fully-engaged candidates. Please attach a resume and provide a detailed cover letter indicating availability, alternate work/school priorities, and previous experience in customer service. Incomplete submissions will not be considered.