Assistant Store Manager - DAVIDsTEA

Posting ID : A1068506593
Date Posted : 2015-08-19
Category : Retail Wholesale

We are looking for a passionate and inspiring Assistant Store Manager for our 3rd Avenue Burlington store!

DAVIDsTEA is a North American company with headquarters in Montreal, Canada. In less than seven years, we've opened over 150 stores coast to coast, with plenty more to come. You can find our bright trendy teashops in a lot of locations across North America and we are coming to your neighbourhood too. The sky is the limit! We're best known for our super-friendly staff, above-and-beyond customer service, and modern design and of course our huge collection of world-class, exclusive teas and related products.

Why do people love working for us? Because we have the most enthusiastic, dedicated staff around. Because our customers are always smiling. And because we know how to have fun. We're seriously passionate about great tea and amazing customer service, and we want to share it with the world.

As an Assistant Store Manager you will be responsible for the smooth running of your store, the development of your team and ensuring that every customer leaves with a smile.

Your responsibilities will include, but not be limited to:
Ensure that your team delivers the outstanding DAVIDsTEA experience while providing the the highest level of customer service
Lead by example through educating customers about the world of tea, DAVIDsTEA blends, products and accessories
Deliver feedback and coaching on a regular basis to team members and promote a positive and fun team atmosphere
Meet sales targets and achieve profitability by controlling costs (labour, supplies, inventory etc.)
Oversee day-to-day operations, and delegate effectively to meet daily/weekly deadlines
Establish DAVIDsTEA as a community contributor: create relationships with local businesses and participate in local events

Some ideal qualifications you possess:
2-3 years of retail/sales or customer service experience
A friendly and upbeat personality
Hands-on assistant store manager with a track record of consistently improving sales performance and team development
Proficiency with computers and Microsoft Office
Ability to work and adapt in a fast-paced environment
Interest in tea and/or willingness to learn and become a tea expert
A self-starter with excellent communication skills

Sound good? Then join us in our mission of making the world smile -- one cup at a time.

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