Sales Associate/ Brand Representative

Posting ID : A1068505529
Date Posted : 2015-08-19
Category : Retail Wholesale

Position Overview:
Drives revenue and provides guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment. Consistently achieves individual goals, which support store goals.

Primary Responsibilities/Accountabilities:
Consistently provides exceptional guest service, and achieves individual quantifiable sales goals
Recovers and replenishes the store, executes merchandising directives and maintains visual merchandising presentations
Maintains clean store environment
Additional responsibilities assigned by management team

Revenue Generation:
Consistently meets or exceeds store and individual goals of Sales Per Hour (SPH), transactions per hour (TPH), Dollars Per Transaction (DPT) and contributes to the store's overall goals
Guest Interactions:
Provides excellent guest service by anticipating guest's needs, exceeding expectations, and adhering to the Altar'd State service standards
Acknowledges, interacts and builds relationships with guests, creates guest loyalty
Consistently receives positive, unsolicited guest feedback
Communicates effectively with store management and guests
Treats others fairly, with respect, and values differences; does not pass judgment on potential guests
Supports an environment of learning and trust by acting as a positive role model

Store Operations:
Completes opening/closing procedures and tasks as directed by management with a guest focus
Is able to locate merchandise and maintain organization
Adheres to loss prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect Company assets
Maintains a safe work environment and reports any potential hazards to management
Participates and assists in the preparation for the stores' inventory
Reports to work as scheduled; remains flexible to the needs of the business

Technical Expertise:
Performs register transactions quickly and efficiently
Processes transactions accurately; able to handle cash and provide change without error
Operates phone, answering calls with an appropriate greeting

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