Service Desk Engineer - Tier 1

Posting ID : A1068504530
Date Posted : 2015-08-19
Category : Technical Support

SADA Systems, Inc. is a privately-held global leader in providing cloud computing and strategic IT solutions to organizations worldwide. As a Google for Work Premier Partner and a Microsoft National Solutions Provider with Gold Competencies, SADA Systems has a proven expertise in enterprise consulting, cloud platform migration, custom application development and change management services.

If you love technology, and you're looking for a stimulating and innovative environment with a fun corporate culture, then SADA is the place for you! Our dedication to our clients, partners, employees and the community has resulted in some great accolades, including:

LA Business Journal -- Best Places to Work 2015INC 5000 -- America's Fastest Growing Companies 7 years straight.LA Business Journal Fastest Growing Private Company for 2014 -- Ranked Top 20.CRN Magazine Fast 100 - Fastest Growing IT Services Companies 2014.
Located in the heart of NOHO arts district, we offer an exciting and challenging place to work with some pretty cool people!

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If you're ready to take your career to the next level, then SADA is the right place for YOU. To apply
What you'll be doing:Administering and maintaining servers/systems for multiple clientsEnsuring accurate and timely resolution for assigned issuesProper triaging and documentation of issuesProviding front line end user support for multiple clientsNoticing trends and devising long term solutions to recurring problemsMaintain accurate and timely accounts for assigned clientsEscalate issues as neededYou Would Be Great For This Position If You:Have 1-2 years of desktop administration experienceHave 1-2 years of desktop application troubleshooting experienceHave basic troubleshooting skills around email issuesHave 1-2 years of server & network administration experience in Windows OSKnowledge in Linux is a plusHave 2+ years helpdesk/remote support experienceBasic DNS and Networking knowledgeMac skills including support for Mac devices, server infrastructure is a plusAbility to learn new technologiesOpen to being on call for weekends and after hours including on emergency services rotationMust be highly organized and detail-orientedSuccessful at working in a team cultureExcellent verbal and written communication skillsPossess valid and clear driver's licensePositive attitude towards change and ability to adaptlsWhy you'll love working at SADA:You'll work with a great group of people, one of the best in the business, in a highly collaborative, team and results oriented atmosphere.You'll have the opportunity to work in a dynamic and extremely positive environment where there is always the opportunity to challenge your skills and really move the needle.You'll work with large, sophisticated and progressive clients throughout North America.Unlimited PTO.More awesome benefits include competitive and attractive compensation, huge performance based bonuses, holidays, medical, dental, vision, life, short and long term disability insurance, 401K and more.Lunch is provided twice a week!Ongoing training provided and plenty of opportunities to grow.We have a ping pong table, big screens, video games, company social events and an espresso machine!Compensation: Commensurate with experience, highly competitive plus performance-based incentives.

SADA Systems, Inc. is an Equal Opportunity Employer.

If you're ready to take your career to the next level, then SADA is the right place for YOU!To apply

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