Client Technology Technician (Clinical) (12679ct)

Posting ID : A1068503746
Date Posted : 2015-08-19
Category : Healthcare

Gunther Douglas' healthcare is seeking a Client Technology Technician (Clinical) for a 3 month contract opportunity in Hastings, MI. The ideal candidate will be comfortable working on most types of client technologies and medical equipment within a diverse customer portfolio.


-Under minimal supervision, working with and for the customers, responsible for the installation, replacement, repair and support of client technology, medical equipment and their systems.

-Knowledgeable about the systems used within assigned areas of responsibility, providing troubleshooting and documentation for technology requirements and workflows, while ensuring alignment with Information Services (IS) architectural standards.

-Serves as primary point of contact for problem identification, and helps drive issue resolution.

-Skills include, but are not limited to, event correlation\log analysis, failure analysis\reporting and root cause analysis.

-Serves as resource on technology projects and may take part in end user training.

-Participates in the testing of new client technology solutions and medical equipment, and provides constructive feedback throughout the process.

-Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.


-Knowledge of ticket management systems

-Experience with Microsoft Office products

-A+ certification

-Healthcare industry experience preferred

-Clinical technology support experience such as Epic, Cerner, PACS, Remedy, etc. preferred

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