Posting ID : A1068503746
Date Posted : 2015-08-19
Category : Healthcare
Gunther Douglas' healthcare is seeking a Client Technology Technician (Clinical) for a 3 month contract opportunity in Hastings, MI. The ideal candidate will be comfortable working on most types of client technologies and medical equipment within a diverse customer portfolio.
-Under minimal supervision, working with and for the customers, responsible for the installation, replacement, repair and support of client technology, medical equipment and their systems.
-Knowledgeable about the systems used within assigned areas of responsibility, providing troubleshooting and documentation for technology requirements and workflows, while ensuring alignment with Information Services (IS) architectural standards.
-Serves as primary point of contact for problem identification, and helps drive issue resolution.
-Skills include, but are not limited to, event correlation\log analysis, failure analysis\reporting and root cause analysis.
-Serves as resource on technology projects and may take part in end user training.
-Participates in the testing of new client technology solutions and medical equipment, and provides constructive feedback throughout the process.
-Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
-Knowledge of ticket management systems
-Experience with Microsoft Office products
-Healthcare industry experience preferred
-Clinical technology support experience such as Epic, Cerner, PACS, Remedy, etc. preferred