Posting ID : A1068502635
Date Posted : 2015-08-19
Category : Sales
Dealership in Mooresville, NC is currently seeking a qualified Automotive Business Development Center Representative to join our team. The Business Development Center Representative contributes to the success of the dealership by supporting the sales and service departments through the activities of the call center. This position creates a climate for customer satisfaction through clear and responsive communication.
Responsible for responding to all incoming and outgoing phone calls, emails, and other leads on a daily basis during regular business hours.
Follows up on all leads with sales managers on a daily basis.
Able to communicate persuasively with customers to set and confirm appointments for both sales and service departments as required.
Responds to CSI interviews/cases for sales and service.
Supports business by meeting goals established by dealership management by providing the customer with excellent service and responsive follow up.
Uses dealership computer software daily to satisfy job requirements.
Associates Degree or higher preferred.
Excellent oral/written communication skills required.
Strong customer service orientation essential for success.
Call center management experience desirable.
Automotive dealership experience is REQUIRED
Salary PLUS Commission!
Other perks include:
* Paid Vacation
* 401K plan
* Health Insurance
For consideration please email your resume to firstname.lastname@example.org with the subject line: BDC Representative - Resume - YOUR NAME.