Posting ID : A1068500301
Date Posted : 2015-08-19
Category : Customer Service
A production company is seeking a customer assistance rep. The client assistance representative will communicate with clients to give information responding to queries about the status of finished part and to handle and resolve customer requests.
- Receives customers' requests by phone.
- Traces status of job orders through plant supervisor and shipping department.
- Solves client questions related to orders, receives orders as required.
- Maintains liaison with other departments for order completion.