Client Assistance Representative

Posting ID : A1068500301
Date Posted : 2015-08-19
Category : Customer Service

A production company is seeking a customer assistance rep. The client assistance representative will communicate with clients to give information responding to queries about the status of finished part and to handle and resolve customer requests.

Necessary functions:
- Receives customers' requests by phone.
- Traces status of job orders through plant supervisor and shipping department.
- Solves client questions related to orders, receives orders as required.
- Maintains liaison with other departments for order completion.


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