Front Desk Agent

Posting ID : A1068499204
Date Posted : 2015-08-19
Category : Food Beverage Hospitality

MCR Development LLC has an opening for a Full-Time Front Desk Agent at their Courtyard by Marriott location in Odessa, Texas

Hours: Must be able to work both 7am-3pm and 3pm-11pm

Pay: $13.00 an hour

Job Description:
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Count bank at the beginning and end of shift.

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