ProctorU - Part Time Customer Service Representative - Hoover

Posting ID : A1068499024
Date Posted : 2015-08-19
Category : Customer Service

ProctorU is the leading online exam proctoring company with dedicated proctoring centers in Hoover AL, Livermore CA, Folsom CA and now Gilbert, AZ. At ProctorU we partner with Educational and Professional Institutions to facilitate the administration and ensure the integrity of online examinations.

ProctorU is continuing to grow our Operations Team! We are pleased to announce the following opening is available in our Hoover Office:

Part Time Exam Proctor
Part Time French Language Proctor

This position is the core of ProctorU. Proctors are responsible for interfacing with students via webcam and remote desktop connection, to assist them in all aspects of their exam process. Proctors are also responsible for ensuring the students' identity, and the integrity of the exam being taken.

The essential functions of the Part Time Exam Proctor position include:

Handle start up, submission, and log-out procedures of test taker exam session
Monitor test-taker during exam to ensure the academic integrity of the exam
Detail reporting of each exam session held, including standard and irregular happenings.

The essential functions of the Part Time French Language Exam Proctor position include:

Communicate in the French language with our international students, verbally and in written mediums
Handle start up, submission, and log-out procedures of test taker exam session
Monitor test-taker during exam to ensure the academic integrity of the exam
Detail reporting of each exam session held, including standard and irregular happenings.

Our ideal candidate will have the following skills and qualifications:

High School Diploma or equivalent education
Previous experience in customer service
Ability to navigate and troubleshoot web based programs, webcam, and microphone
Ability to multi-task and communicate effectively
A positive attitude and a sharp eye for detail

To apply for this position please visit our website at http://www.proclife.com and complete our online application. Please make sure to provide your resume in the allocated field.


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