Customer Assistance Associate

Posting ID : A1068496681
Date Posted : 2015-08-19
Category : Customer Service

A production company is finding a client assistance rep. The client service associate would interact with clients to provide information responding to queries regarding status of finished good and to handle and solve customer requests.

Essential functions:
- Receives clients' requests by call.
- Gets status of work orders through plant manager and shipping department.
- Resolves customer questions regarding orders, receives orders as needed.
- Acts as liaison with other departments for order completion.

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