To Be Of Service

Posting ID : A1068496009
Date Posted : 2015-08-19
Category : Resumes Job Wanted

GUSTAVO ROMERO
7618 NW 88th Circle
Fort Lauderdale, FL 33321

I'm search of employment. Does not have to match resume criteria. All opportunities welcome.

Career Objectives
Customer care representative seeking opportunity to deliver quality service.

Proficiencies/Skills:
55+ WPM
Over Achiever, Problem Solver
Accurate, Efficient, and detail-oriented
Proper Phone Etiquette
Superb Customer Service Skills
Operate Basic Office Machines
Bi-Lingual (Spanish & English)

Work History

Tridien Medical, Coral Springs, FL
-Customer Service, 2014
Daily create spreadsheets in excel.
-Route orders using freight lines.
-Monitor all inventory factory and stock procedures.
-Auditing.
-General clerical office duties.


Inktel Contact Center, Tamarac, FL
Dispatcher, 2012-2014#1 DISPATCHER
-24hr nationwide emergency roadside assistance.
-Answer public calls for roadside assitance and towing services.
-Facilitating road breakdowns and accidents.
-Locate customers using GPS tracking systems.
-Communicate information for all 3rd party mobile units for appropriate dispatch.
-Maintain complete and accurate records of all communications.


Marriott Harbor Beach Resort & Spa, Ft. Lauderdale, FL
Service Representative, 2012
-Process guest registrations, including collecting payment.
-Complete shift reports.
-Respond to guest needs, special requests, and complaints.
-Set-up room as instructed by client to include linen, service ware and glassware.
-Serve food and/or beverage in the order and to the expectation of the client.
-Reset banquet room according to client's specifications.
-Maintain clean environment.


Global Response, Margate, FL
Customer Service, 2010-2012
-eCommerce customer care, inbound sales for over 30 luxury brands.
-Order processing, live chat support, email response, order processing.
-Provide customers with product information.
-Courteously and friendly in professional manner solve customer issues using client approved procedures.
-Call center duties.


Education
Web Business
Graphic Design
Microsoft Office
Vocational Printing
Typing Certification
GED Awarded

References: Available upon request


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