Posting ID : A1068495224
Date Posted : 2015-08-19
Category : Real Estate
We are seeking a strong hardworking Service Technician. Great company with growth and amazing onsite team to work with. Must have experience. Please email resume for consideration.
Position Title:Maintenance Technician
Reports to:Community Manager and Maintenance Supervisor
Hours:8:00AM -- 5:00PM, Monday thru Friday or as scheduled by the Community Manager and/or Maintenance Staff. On call, evening and weekend hours outside of
above-mentioned Monday through Friday schedule may be required.
The Maintenance Technician assists in keeping the property safe and comfortable for its residents and maintaining the physical condition of the owner's investment. The Maintenance Technician assists in all maintenance requests, preventative maintenance and amenity area maintenance for the apartment community.
?Completes maintenance service orders for residents (service appliances, plumbing, minor electrical, pool operations, etc.) within 24 hours.
?Responds and resolves emergency maintenance requests for after business hours calls. (Week nights, weekends and holidays.)
?Prepares vacant apartments to make rent ready.
?Performs preventative maintenance work.
?Keeps the maintenance shop clean and organized; maintain adequate stock/inventory of parts for equipment, appliances, etc.
?Interacts directly with residents.
?Maintains log books and databases; enters service requests and status updates into database.
?Assists in monitoring contractors/vendors work performance.
?Follow and promote company policies and procedures.
?Provides Simply Superior Service to all residents, vendors, prospects, etc.
?Maintain (clean, orderly, and in working conditions) all amenity areas (pools, compactors, weight rooms, parking decks, breezeways, etc.)
?Responsible for checking and replacing any defective or burned out light bulbs or security lights. Light inspections to be done one or two times per week.
QUALIFICATIONS/ADDITIONAL SKILLS (REQUIRED):
?1-3 years Maintenance experience (Apartment maintenance experience preferred.)
?Maintenance Technicians shall have at least a high school education or equivalent certification.
?Troubleshooting and problem solving skills.
?Valid driver's license.
?Must be able to use various hand tools and test equipment.
?Must be able to bend, stoop, and kneel for extended periods of time.
?Must be able to lift up to 100 pounds.
?Must be able to climb ladders of up to 40 feet in height.
SPECIAL PHYSICAL REQUIREMENTS:
?As part of daily maintenance routine, it may be required to move appliances from one apartment unit to another apartment unit on opposite ends of the property. The appliance may have to be transferred by means of a hand truck up one to three flights of steps. These appliances will range in weight from 75 to well over 300 pounds.
?On occasion, it may be required to move furniture from one model unit to another or move furniture items in a resident's apartment to accomplish certain repairs or to correct flood damage. This may require that items be moved that weigh several pounds to over 300 pounds.
?At certain times it will be required to perform maintenance on special equipment (i.e., exercise equipment, gas grills, golf carts, car washes, amenity areas, and security gates). All of these functions require different physical exertion and their weight depends on the particular equipment (usually in excess of 100 pounds).
?It will be required to perform certain resident service functions or make upgrades to the apartment home. An example would be to install lighting or ceiling fans. Both duties would require the work to be done using a step ladder while lifting.
CUSTOMER SERVICE RESPONSIBILITIES:
?Communicate with residents and prospects in a manner.
?Address all resident requests and complaints in an open, professional manner.
?Receive resident complaints in a calm, open, and professional manner
?Solve problems quickly, within 24 hours, and notify supervisor for immediate assistance