Collection Agents - Law firm

Posting ID : A1068491405
Date Posted : 2015-08-19
Category : Legal Paralegal

Collection Law firm seeking collection specialists

Excellent phone and customer service skills and abilities
Effective communication with customers, managers, etc
Be organized, dependable, resourceful, accurate, and thorough in performing work
Identify, analyze and solve problems as well as work independently
Intermediate computer skills required
Be a team player
Have a professional demeanor
High school, GED or vocational school diploma required
Prior customer service experience
Bilingual Spanish-speakers a plus

Use automated dialer system that generates calls to collect on past due accounts
Contact customers regarding their collection accounts to discuss payment resolution
Process pay-by-phone arrangements for delinquent accounts and answer customer questions
Use problem solving skills to overcome obstacles to successfully set payment commitments
Maintain a high level of discretion and confidentiality
**Morning or evening shifts available**

Competitive wage + commission structure
Team environment
Full paid training program

This job description is intended to describe the general nature of the work employees can expect within this particular job classification. It is certainly not a comprehensive inventory of all duties, responsibilities and qualifications required for this job.

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