Bilingual Intake Professional/Law Firm

Posting ID : A1068491397
Date Posted : 2015-08-19
Category : Legal Paralegal

Bilingual Intake Professional needed for prestigious S.E. Denver Law Firm!

Job Duties:
Handle incoming phone calls from potential clients
Coordinate investigation of potential cases for evaluation to ensure the claims meet case criteria standards. This would include collecting case details, involved party data, and other information in order to evaluate the potential claim
Coordinate potential client intake documentation in preparation for attorney evaluation, appointments, or consultation
Prepare and present clear and concise outlines of the claim investigation details to attorneys for evaluation
Ensure all potential client data is properly documented in our case management system
Occasionally meet with clients on-site or in the field

Ability to communicate clearly and professionally both verbally and in writing
Ability to maintain a professional, helpful, friendly, client-first attitude in a fast-paced environment
Ability to think quickly while interviewing potential clients to gather sufficient, relevant information to assess the potential claim
Solid organizational, multitasking, and time-management skills
Strong analytic and problem-solving skills
Strong focus on detail and accuracy
Ability to work independent and as part of a team

Ideal candidate may have previous experience as a claims adjuster, police officer, or previous claims center, call center, sales or telemarketing experience.

Job Requirements:
Associate's or Bachelor's degree in business or a related field (A combination of work experience, which provided the same kind, amount, and level of knowledge acquired in the required education, may be substituted on a year-for-year basis for the degree)
2-3 years of experience in a claims center, call center, sales or telemarketing environment
Demonstrated proficiency in MS Office
Reliable transportation, motor vehicle insurance, and valid Colorado driver's license
Prior liability claims adjuster or law firm intake experience preferred

Please send resume with salary requirements and salary history

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