Delivery/Warehouse Manager

Posting ID : A1068489316
Date Posted : 2015-08-19
Category : Manufacturing

Company Summary
Custom Comfort Mattress manufactures and sells handcrafted, high quality mattresses made with natural materials in addition to premiere bedding accessories. We are passionate about creating a genuine customer focused experience everyday. Our goal is to kindly and carefully deliver our products to our customers as desired and efficiently while providing the highest level of customer service.
Custom Comfort Mattress was founded 30 years ago and continues to run as a privately held family owned business. The company's manufacturing facility is located in Orange, CA. We operate seven retail showrooms, five in Orange County and two in Los Angeles.

Summary of Position:
We are looking for positive, hard-working, safety-minded individuals who thrive in a fast-paced and team oriented environment. The Delivery/Warehouse Manager will oversee and manage our daily delivery/warehouse operations and activities. The Delivery/Warehouse Manager must be committed to upholding and maintaining quality and service standards in the areas of product deliveries to our customers, delivery scheduling and routing, product receiving, warehouse stocking, inventory management and vehicle maintenance.

Key Job Responsibilities:
Provide leadership for the successful operation of the warehouse and delivery department including: delivery scheduling, delivery service, vehicle and equipment maintenance, inventory and receiving.
Establish and review delivery schedules to ensure orders are delivered as efficiently as possible and on time.
Motivate Employees to maintain efficiency and service levels by establishing measures of tracking performance and setting individual employee and team goals.
Monitor processes, operation expenses and research ways to cut waste, improve efficiencies and enhance productivity while maintaining exceptional service.
Maintain efficient finished goods inventory levels to meet daily delivery needs.
Analyze workforce requirements and schedule accordingly
Recruit, hire and train Employees.
Conduct performance appraisals and provide coaching and guidance to all delivery employees ensuring all policies and procedures are being followed.
Maintain and support a superior safety and housekeeping program.
Monitor vehicles and equipment to ensure that it is meticulously cared for and always in good working order to avoid lapses in service.
Develop and execute delivery/warehouse budgets.
Create purchase orders for finished goods inventory

Proven working experience as a Leader/Manager
Proficiency in inventory software and systems.
Familiarity with modern warehousing practices and methods
Good organizational and time management skills

The ability to set goals and ensure goals are delivered
The ability to adapt and change directions and accept feedback when needed. Open-minded and willing to be coached.
The ability to plan and exercise control over the amount of time spent or needed to deliver the scheduled orders.
The ability to work on average 50 hours per week
The ability to prepare spreadsheets and the use of Microsoft office products to analyze data and trends.
The ability to motivate people, assess and develop employee skills
Planning and organizational skills with the ability to balance efficiency and customer service needs
The ability to work with teams and lead decision making processes in a team environment
Understanding of budgeting/expense management with a basic understanding of financial and accounting practices.
Understanding of safety systems and enforcement of safety rules and policies

Competencies required:
Fast paced
High energy
Results drive
Hard working
Strong attention to detail
Good interpersonal, communication skills
Good organizational and time management skills
Highly motivated, results oriented, driven.
Strong analytical and decision making skills
Strong leadership, team building and advanced coaching skills

Work Environment:
Work performed in a warehouse type facility with temperatures subject to change based on outside conditions
Hours: 4 day, 10 hour work schedule, Weekends mandatory, Some overtime may be required

Medical, Dental, Vision and Life Insurance
Generous paid time off
Advancement opportunities available

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