Posting ID : A1068487840
Date Posted : 2015-08-18
Category : Admin Office
GENERAL DESCRIPTION:Assists the Property Manager in the day-to-day operation of the property; assumes leadership and initiative in the absence of the Property Manager. Collaborates with site team and residents to create and strengthen a healthy community, facilitate on-site communication, and monitor property goals.
Education:High school diploma required.
Experience:Minimum of one year administrative, office, accounting, and/or customer service experience preferred.
Abilities:Take direction from a supervisor.
Ability to assume leadership and take initiative in the absence of a manager.
Work in a collaborative manner as a member of a site team.
Use a computer for word processing and occupancy software.
Learn and adhere to complex regulatory requirements
Maintain resident account receivable ledgers under supervision.
Work with and communicate effectively with people from diverse backgrounds.
Work professionally with vendors, residents and co-workers
Able to be flexible, resourceful, and take initiative.
Ability to drive a car (valid driver's license) to run errands, etc.
Understand and commit to the Mission and Values of Mercy Housing.
II.ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES
1.Enters data in resident accounts receivable ledgers; codes invoices in a timely and accurate manner.
2.Assists with resident records documentation to comply with appropriate affordable housing regulations.
3.On a monthly basis, assists with collection of rent and other income, makes bank deposits, and forwards receipts to National Office.
4.Assists with the leasing process from initial application to move-in.
5.Responds to customer service requests and ensures timely and satisfactory completion.
6.Collaborates with site team and residents to create and strengthen a healthy community, facilitate on-site communication, and monitor property goals.
7.Follows and enforces all fair housing and local landlord and tenant laws and regulations.
8.Performs general clerical functions for the property.
B.AMERICANS WITH DISABILITIES ACT (ADA) REQUIREMENTS
Physical: Occasionally required to push/pull objects up to 50 lbs, and to lift/carry objects up to 30 lbs. Frequently required to perform moderately difficult manipulative tasks such as typing, writing, etc. Must be able to walk, stand, and sit for extended periods.
Sensory: Frequently required to read documents, written and financial reports, and plans. Must be able to distinguish normal sounds with some background noise, as in answering the phone, interacting with residents and staff, etc. Must be able to speak clearly and understand/be understood using the English language.
Cognitive: Frequently required to concentrate on moderate detail with constant interruption. Must be able to attend to a task/function for 20-45 minutes at a time. Frequently required to understand and relate to specific ideas, several at a time. Must be able to remember multiple tasks/assignments given to self and others over a period of several days.
Environmental Conditions: Frequent exposure to seasonal conditions in outside weather. Occasional exposure to toxins and poisonous substances, dust, and loud noises.
Equipment: Frequently required to use a computer, phone, and fax machine.
1.Other duties as assigned.
1.Listens attentively to others. Asks clarifying questions to gain a better understanding of the other person's views and underlying assumptions.
2.Works effectively in a team environment and actively participates in joint problem solving; willingly cooperates with co-workers.
3.Identifies and takes advantage of opportunities for personal and professional development.
4.Attends work consistently and punctually. Comes to meetings prepared and on time; honors work commitments; follows through on what was agreed upon; meets agreed upon deadlines.
5.Honors the private and confidential matters of co-workers. Protects the proprietary information of Mercy Housing.
6.Follows rules, regulations, and policies. Positively contributes to implementing changes.
7.Communicates courteously and effectively with others.
8.Deals with issues directly, in a respectful and timely manner. Approach focuses on resolving the issue while not criticizing the person.
9.Is compassionate for the life circumstances of others.
This position offers a guaranteed 20 hours per week. Qualified candidates are able to work a full 40 hours if available. We are seeking individuals with a desire to grow within the property management industry. We offer extensive training. If you are seeking a Property Manager position this is the perfect entry into a rewarding career.