Banquet Server

Posting ID : A1068487126
Date Posted : 2015-08-18
Category : Food Beverage Hospitality

Job Description:
Under general supervision a banquet server must provide prompt and courteous food service to guests/members. Set-up, service and break down assigned functions in a safe, accident-free manner. To support EMC's vision of being recognized by our guests/members as the best in our business through ensuring we take that extra step. You should champion this culture in every touch point of our business. the service and courtesy you extend and promote on a daily basis will ensure a healthy and productive culture of serving others with excellence.

Responsibilities:

Read banquet layout and know how to complete set-up
Set tables in assigned area correctly and uniformly
Keep station neat and clean while servicing guest per established policies and procedures
Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment
Assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables and equipment
Greet and serve guests following guidelines set by the policies/procedures regarding the service of food/beverage
Follow all guest check/money-handling procedures when serving a la carte and beverage orders
Complete assigned side work
Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards at all times
Able to work flexible shifts to consist of mornings, afternoons, evenings, weekend and holidays
Presents a clean and professional appearance at all times
Maintains a friendly, cheerful and courteous demeanor at all times
Requirements:

Effective in prioritizing work;consistently manages time and processes to create maximum efficiency
Can think and act independently with confidence
Energetic and takes initiative
Able to engage easily and actively connect with others
Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations
Lifting/carrying trays, dish racks, glass racks, etc. 20-40 lbs
Must have coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages
Ability to maneuver in narrow areas and between seated guests
Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing
Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations
Previous experience in similar position of 3 months or longer

Apply from within or visit www.eriemaennerchor.com and visit the Employment Opportunities page to submit an application.


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