Loan Servicing Specialist/Collections

Posting ID : A1068486869
Date Posted : 2015-08-18
Category : Customer Service

First Credit Finance is a established auto finance company located in The San Fernando Valley and Orange County. We are looking for talented professionals to join our team and we offer a positive working environment and excellent compensation packages.

Essential Duties:
Taking customer calls
Establishing positive relationship with customers
Implementing a wide variety of collection techniques
Bring loans up to date
Collect all outstanding debt
Customer service follow-up
Take inbound/Make outbound calls
Take payments over the phone
Review customer files
Update files to collect outstanding funds
Skip tracing
Take payments
Call customers regarding their loan payments

Essential Qualifications:
Excellent Organization along with ability to multi-task and prioritize
Be an effective team player and able to work in structured environment
Proficient in computer skills including typing, utilizing software programs plus windows
Must be bilingual in English and Spanish
Minimum 1year work experience with in auto finance industry preferred.
Excellent communication, negotiation and writing skills.

Company sponsored retirement
100% employer paid Medical, Dental & Vision Benefits
Paid company holidays and paid vacations

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