Customer Service Representative

Posting ID : A1068486863
Date Posted : 2015-08-18
Category : Customer Service

First Credit Finance is a established auto finance company located in The San Fernando Valley. We are looking for talented professionals to join our team and we offer a positive working environment and excellent compensation packages.

Essential Duties:
Processing of customer payments
Taking payments over the phone
Greeting and serving customers on the phone
Receiving inbound and outbound calls
Taking and receiving customer calls
Maintain accurate documentation regarding customer accounts
Electronically assorting scanned customer account documents
Filing company payment records
Ability to think critically with problem solving skills
Customer service skills and ability to communicate effectively

Essential Requirements:
Excellent Organization along with ability to multi-task and prioritize
Be an effective team player and able to work in structured environment
Proficient in computer skills including typing, utilizing software programs such as windows
Must be bilingual in English and Spanish
Minimum 1year work experience with in auto finance industry preferred.
Excellent negotiation and writing skills.

Company sponsored retirement
100% employer paid Medical, Dental & Vision Benefits
Paid company holidays and paid vacations

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