Posting ID : A1068485658
Date Posted : 2015-08-18
Category : Customer Service
General Manager - Truck Stop / Travel Center
THE KENT COMPANIES- CONVENIENCE STORES -- KERMIT, TX/ FT. STOCKTON, TX/ ALAMOGORDO, NM (3 POSITIONS)
We are committed to providing the BEST GUEST EXPERIENCE. The General Manager is accountable for delivering sales growth and profitability through exceptional GUEST service, operational excellence and business acumen and for modeling leadership behaviors in support of our values. He or she is also accountable to protect and strengthen THE KENT COMPANIES brand, and for representing THE KENT COMPANIES professionally in-store and in the community. Results are accomplished through building a high performing team of managers and team members and through the use of THE KENT COMPANIES philosophies, systems and practices. Success is measured through key business metrics related to sales and profitability, team member and GUEST satisfaction, quality and standards, and assets protection.
3 Years Minimum Experience in a High Volume / High Traffic Travel Center Experience or Big Box Retailers.
Sales Growth and Profitability
Analyzes, adjusts, and evaluates sales and financial information for use in growing and measuring the business
Identifies and shares opportunities, and implements plans related to increasing sales and profitability.
Conducts research and shares information about local competition, as requested.
Plans for and manages operating expenses to achieve budget, ensure quality operations, and the protection of assets.
Plans for and manages the labor investment to deliver an exceptional customer experience, profitability, through selection, training, performance management, and scheduling
Ensures product mix and inventory levels are properly maintained to grow sales and maximize profitability
Plans for and executes training to prepare TEAM MEMBERS for delivering results
Coaches and counsels TEAM MEMBERS to achieve results
Uses performance management system to increase capability and responsibility
Supports TEAM MEMBERS in their development; promotes career advancement
Models leadership behaviors that support our values; uses effective and consistent management practices
Fosters open, two-way communication
Provides performance feedback and support
Core competencies at effective level for position
Develop & Motivate
Possess Self Awareness
Interpersonal & Relationship Skills
General Manager: 2 years +
THE KENT COMPANIES provides an EXCELLENT compensation and benefits package.
RELOCATION ASSISTANCE IS AVAILABLE