Posting ID : A1068485073
Date Posted : 2015-08-18
Category : Customer Service
A production company is seeking a customer support rep. The client support associate would interact with customers to give information responding to inquiries regarding status of finished part and to manage and solve customer requests.
- Receives customers' requests by phone call.
- Gets status of orders through plant manager and shipping team.
- Resolves client questions related to orders, takes orders as required.
- Acts as liaison with other departments for order completion.