Posting ID : A1068484407
Date Posted : 2015-08-18
Category : Food Beverage Hospitality
Homewood Suites by Hilton Burlington is looking for a Full or Part-Time Night Auditor that is available at least two nights a week.
Night Audit serves as an all-night Guest Service Agent while accurately balancing and auditing the hotel's income and expenses for the current 24-hour period as well as generates reports and documents for the period's accounting records. In the hotels continuing effort to deliver outstanding customer service, we are looking for enthusiastic and career minded team members.
Primary Responsibilities Included, but not limited to:
-Balances and audits for accuracy of room revenue, food and beverage revenue and telephone revenue; assists in the preparation of all reports relevant to daily revenues.
-Balances and audits for accuracy all room and tax charges, cashier's reports and guest and house accounts.
-Completes and transmits daily management and accounting reports and supporting documents; prepares customer tracking report, market segmentation report, food and beverage revenue report necessary to ensure the accurate accounting of hotel revenues and expenses.
-Communicates with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information.
-Performs all Guest Service Representative functions as required: may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of messages.
-Will facilitate proper security of department keys.
-Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
-Provides a professional image at all times through appearance and dress.
-Follows company policies and procedures.
-May fulfill Manager on Duty shifts
Skills and Qualifications:
-Strong accounting, analytic and mathematical proficiency
-Ability to stay alert when independent
-Proficient in the use of Windows based office software
-Exhibits good judgment and decision making skills
-Guest Service Experience a must
-Hotel Night Audit experience preferred.
-Prior Hilton Experience a PLUS
-May be asked to work overtime
-May be required to work weekends and holidays
-Will work all-night shifts
-High School Diploma or equivalent
TO APPLY PLEASE EMAIL A RESUME.