Front Desk Clerks & Sales Manager

Posting ID : A1068482095
Date Posted : 2015-08-18
Category : Food Beverage Hospitality

Moody National Companies is a full-service Real Estate firm, comprised of Mortgage, Property Management, Development, Title, and other divisions. We own more than 50 hotels in 16 states, representing over 8500 rooms and numerous brands within the Marriott, Hilton, Hyatt, and IGH brand families. Overall, we own more than $2 billion of hospitality, multi-family and commercial office assets throughout the United States, and employ more than 1,000 people throughout our Texas, California, New Jersey, Connecticut, South Carolina, Tennessee, and Pennsylvania properties.

In this capacity, you will answer and direct incoming phone calls, greet incoming guests, process check-ins/checkouts, and address guest inquiries and concerns. This position requires prior hotel experience, someone with common sense, a commitment to customer service and great interpersonal skills. Other points to note:

1. You must have good written and verbal communication skills, reflecting a literate command of the English language.
2. You must be able to work well independently, with minimum direction.
3. You have a head start if you are comfortable operating a computer and can easily adapt to learning new software programs.
4. You must present a professional appearance, as well as be detail-oriented, reliable in attendance, and conscientious about work product.

We are seeking a Sales Manager for our 136-room Hampton Inn hotel in Plymouth Meeting, PA. The Sales Manager will take responsibility for sales and marketing efforts for this hotel, with primary duties that include:

1.Negotiate and book new and repeat business, especially with regard to the SMERF market.
2.Develop and enhance group accounts, including sales volume and account profitability.
3.Monitor client satisfaction and address identified issues
4.Work with the Director of Sales to achieve the sales strategies set forth for the property

The successful candidate will be able to demonstrate a solid and progressive background in the hotel sales/marketing that reflects:

1.3 to 5 years experience in hotel sales/marketing; SMERF experience highly desireable.
2.Quantifiable sales successes.
3.A high school diploma, with some college preferred
4.Excellent interpersonal, analytical, and written/verbal communications skills.
5.Solid working knowledge of Revenue Management concepts and techniques.
6.Intermediate proficiency with MS Office products, especially Excel, Word, Outlook.
7.Ability to work independently, with minimum direction, as well as interface effectively with all levels of management and maintain effective communication with corporate management.

Moody National Companies offers an attractive compensation package, comprehensive employee benefits, and a 401(K) plan.

Moody National Companies is proud to be Equal Opportunity Employer. Due to the high volume of expected interest in this opportunity, we will not be able to respond to each individual who submits a resume.

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